Marina Rambo

Building a design system for data visualization of granular energy data. We created a design language that can provide overlays of a number of discrete metrics, such as weather, carbon, business hours, and more.

Our work on Revenue Cycle Management (RCM) in healthcare involved an in-depth study of end-to-end revenue management practices. Despite years of investment in the practice management platform, poor NPS scores revealed gaps in our workflow. We discovered an oversight in our thinking that left gaps in the RCM workflow.

We created a cohesive design language for multiple enterprise healthcare platforms, some of which were acquired and others built in-house. Our work resulted in a more unified user experience across these platforms, addressing the previous issue of divergent look and feel.

In response to the COVID-19 pandemic, we rapidly developed an integrated Telehealth application that enables providers' offices to easily schedule and conduct secure, encrypted video appointments with their patients. This application streamlines the booking process, allowing providers to schedule Telehealth appointments in the same way as in-person visits.

We developed a mobile payments application with a strong focus on inclusion. I had the privilege of working with the team in various capacities over multiple engagements - as a developer, UX designer, researcher, and accessibility expert.

Reducing barriers through inclusive digital platforms requires a comprehensive approach that starts with design and continues through development and testing. Many features built with inclusivity in mind benefit all users by providing a better experience.